Provisions delivered to Vessel in Grangemouth

One of our customer's vessels arrived at the port of Grangemouth in Scotland. They had ordered ship supplies through norastsupply.com before their vessel left Rotterdam. We were able to liaise with the ship's agent thanks to the information the customer had provided to us online to ensure the stores were delivered on time at the quayside before being loaded aboard the vessel.

Before being delivered to the vessel, the provisions were wrapped onto a pallet and loaded into the delivery van at our location in Jarrow, South Tyneside, before embarking on the journey north, complete with all relevant paperwork.

The entire process was carried out online. Having ordered from us before, the customer had confidence in embracing this new era of digital ordering that we are bringing to the shipping industry. Having access to our full catalogue of online stores and being able to see the price of every individual item meant they no longer needed to waste valuable time gathering several RFQs from other supply companies, as they knew the high quality of our products and were able to see our low prices. They also benefited from using their introductory offer that is available to all new customers.

Knowing that all the products they ordered were coming direct from us meant they were reassured had there been any issues that we were there to rectify any problems.

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